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A Builder-by-Builder Guide for the Greater Philadelphia Area

Common Issues to Look for in New Home Builds: A Builder-by-Builder Guide for the Greater Philadelphia Area

Buying a new home is a significant investment, and understanding potential issues associated with different builders can help you make an informed decision. This guide covers common problems to look for in new home builds by notable builders in the Greater Philadelphia area. By identifying these issues and working with the Shaina McAndrews Team to represent you in your purchase, you can ensure that your new home meets your expectations and provides a safe, comfortable living environment.

This list is not meant to deter you from owning a new home but rather to provide a cautionary tale and to show why representation is so important to guide you and have your back during the new home purchase process.

Don't even go to a model home without reaching out to the Shaina McAndrews Team or you expose yourself to risk!!!! As you will see below, just because it's new doesn't mean it's without issue. Having us represent you to mitigate issues in your build is the best action you can take. It is never too early in your search process to start a conversation with us.

We look forward to helping you shop for your new home!


1. RYAN HOMES

Overview

Ryan Homes is known for its affordability and efficiency in building homes quickly. However, speed can sometimes lead to quality control issues, making them the builder with the most reported problems in the area.

Common Issues

  1. Drywall and Finishes

    • Summary: Drywall installation and finishing may have imperfections.

    • Details: Common issues include visible seams, cracks, and poorly finished surfaces, which can affect the overall appearance of the home.

    • Seriousness: Low to Medium. While mostly aesthetic, these issues can be frustrating.

    • Frequency: Common. Inspect walls and ceilings carefully for imperfections.

  2. Foundation and Grading

    • Summary: Foundation settling and improper grading can cause drainage problems.

    • Details: Poor grading can lead to water pooling around the foundation, causing potential basement leaks and structural damage.

    • Seriousness: High. Foundation issues can be costly to repair.

    • Frequency: Occasional. Ensure proper grading and inspect the foundation for signs of settling.

  3. Windows and Doors

    • Summary: Windows and doors may not be properly sealed or installed.

    • Details: Issues include drafts, difficulty opening and closing, and water intrusion.

    • Seriousness: Medium to High. Poorly installed windows and doors can affect energy efficiency and lead to water damage.

    • Frequency: Common. Check all windows and doors for proper operation and sealing.

  4. Roofing

    • Summary: Roofing materials may be installed hastily, leading to leaks.

    • Details: Homeowners have reported issues with shingles lifting or improper flashing around chimneys and vents.

    • Seriousness: Medium to High. Roofing issues can cause significant water damage if not addressed.

    • Frequency: Common. Have a professional inspect the roof for potential issues.

2. D.R. Horton

Overview

D.R. Horton is one of the largest homebuilders in the United States, offering a range of home styles and price points. While they provide value and variety, there are some common quality issues to watch out for.

Common Issues

  1. HVAC Systems

    • Summary: HVAC systems may not be properly balanced or sized for the home.

    • Details: Homeowners have reported issues with inconsistent heating and cooling, which can affect comfort and energy efficiency.

    • Seriousness: Medium. An improperly balanced system can lead to higher energy bills and discomfort.

    • Frequency: Common. Have an HVAC professional inspect the system to ensure it meets your needs.

  2. Plumbing Fixtures

    • Summary: Issues with plumbing fixtures, such as leaks or low water pressure, can arise.

    • Details: Homeowners have reported problems with faucets, showers, and toilets not functioning correctly or leaking.

    • Seriousness: Medium. Plumbing issues can cause water damage if not fixed promptly.

    • Frequency: Common. Test all fixtures thoroughly during the final inspection.

  3. Exterior Finishes

    • Summary: Issues with exterior finishes, such as stucco and siding, can occur.

    • Details: Improper installation of stucco can lead to moisture problems and potential mold growth. Siding may also be prone to warping or gaps if not correctly installed.

    • Seriousness: Medium to High. Moisture issues can cause significant damage if not addressed.

    • Frequency: Occasional. It's important to inspect the exterior thoroughly during the final walkthrough.

  4. Interior Finishes

    • Summary: Interior finishes, such as trim and cabinetry, may have minor defects.

    • Details: Homeowners have reported issues with misaligned trim, uneven cabinetry, and minor cosmetic defects.

    • Seriousness: Low to Medium. Mostly aesthetic but can affect the overall look of the home.

    • Frequency: Occasional. Inspect all interior finishes during the walkthrough.

3. K. Hovnanian Homes

Overview

K. Hovnanian Homes offers a range of home styles and designs, but some homeowners have reported quality issues that should be considered.

Common Issues

  1. Plumbing Systems

    • Summary: Plumbing systems may have minor issues, such as leaks or low water pressure.

    • Details: Common problems include leaks at faucets, inconsistent water pressure, and drainage issues.

    • Seriousness: Medium. Plumbing issues can cause water damage if not addressed promptly.

    • Frequency: Common. Test all plumbing fixtures thoroughly during the final inspection.

  2. Roofing

    • Summary: Roofing materials may be prone to leaks and damage.

    • Details: Homeowners have reported issues with shingles lifting, improper flashing, and leaks around vents and chimneys.

    • Seriousness: Medium to High. Roofing issues can lead to significant water damage if not fixed.

    • Frequency: Common. Have a professional inspect the roof for potential issues.

  3. Foundation and Settlement

    • Summary: Some homes may show signs of foundation settling and cracking.

    • Details: Foundation issues can arise from poor soil conditions and inadequate grading, leading to cracks and structural concerns.

    • Seriousness: High. Foundation problems can be costly and require extensive repairs.

    • Frequency: Occasional. Ensure proper grading and inspect the foundation for signs of settling.

  4. HVAC Systems

    • Summary: HVAC systems may not be properly balanced, affecting heating and cooling efficiency.

    • Details: Issues include inconsistent temperatures, poor airflow, and high energy bills.

    • Seriousness: Medium. Proper HVAC balance is essential for comfort and efficiency.

    • Frequency: Common. Have an HVAC professional inspect the system to ensure it meets your needs.

4. Lennar

Overview

Lennar is a well-known builder offering a variety of home styles and price points. While they have a strong reputation, there are some common issues to be aware of.

Common Issues

  1. Electrical Systems

    • Summary: Electrical systems may have minor issues, such as improperly installed outlets or fixtures.

    • Details: Common issues include outlets not being level, loose fixtures, and inconsistent power supply.

    • Seriousness: Medium. Electrical issues can pose safety hazards if not addressed.

    • Frequency: Common. Have an electrician inspect the system to ensure everything is up to code.

  2. Plumbing Fixtures

    • Summary: Issues with plumbing fixtures, such as leaks or low water pressure, can arise.

    • Details: Homeowners have reported problems with faucets, showers, and toilets not functioning correctly or leaking.

    • Seriousness: Medium. Plumbing issues can cause water damage if not fixed promptly.

    • Frequency: Common. Test all fixtures thoroughly during the final inspection.

  3. Interior Finishes

    • Summary: Interior finishes, such as trim and cabinetry, may have minor defects.

    • Details: Homeowners have reported issues with misaligned trim, uneven cabinetry, and minor cosmetic defects.

    • Seriousness: Low to Medium. Mostly aesthetic but can affect the overall look of the home.

    • Frequency: Occasional. Inspect all interior finishes during the walkthrough.

  4. Exterior Finishes

    • Summary: Issues with exterior finishes, such as stucco and siding, can occur.

    • Details: Improper installation of stucco can lead to moisture problems and potential mold growth. Siding may also be prone to warping or gaps if not correctly installed.

    • Seriousness: Medium to High. Moisture issues can cause significant damage if not addressed.

    • Frequency: Occasional. It's important to inspect the exterior thoroughly during the final walkthrough.

5. Pulte Homes

Overview

Pulte Homes is known for its innovative floor plans and energy-efficient designs. They generally have a good reputation, but there are some common issues to watch out for.

Common Issues

  1. Plumbing Systems

    • Summary: Plumbing systems may have minor issues, such as leaks or low water pressure.

    • Details: Homeowners have reported problems with faucets, showers, and toilets not functioning correctly or leaking.

    • Seriousness: Medium. Plumbing issues can cause water damage if not fixed promptly.

    • Frequency: Common. Test all fixtures thoroughly during the final inspection.

  2. HVAC Systems

    • Summary: HVAC systems may not be properly balanced or sized for the home.

    • Details: Homeowners have reported issues with inconsistent heating and cooling, which can affect comfort and energy efficiency.

    • Seriousness: Medium. An improperly balanced system can lead to higher energy bills and discomfort.

    • Frequency: Common. Have an HVAC professional inspect the system to ensure it meets your needs.

  3. Interior Finishes

    • Summary: Interior finishes, such as trim and cabinetry, may have minor defects.

    • Details: Homeowners have reported issues with misaligned trim, uneven cabinetry, and minor cosmetic defects.

    • Seriousness: Low to Medium. Mostly aesthetic but can affect the overall look of the home.

    • Frequency: Occasional. Inspect all interior finishes during the walkthrough.

  4. Foundation and Structural Issues

    • Summary: Some homes may show signs of settling or foundation cracking.

    • Details: Poor grading can lead to water pooling around the foundation, causing potential basement leaks and structural damage.

    • Seriousness: High. Foundation issues can be costly to repair.

    • Frequency: Occasional. Ensure proper grading and inspect the foundation for signs of settling.

6. W.B. Homes

Overview

W.B. Homes is a local builder known for its attention to detail and customer service. Despite their reputation, there are still some common issues to be aware of.

Common Issues

  1. Interior Finishes

    • Summary: Interior finishes, such as trim and cabinetry, may have minor defects.

    • Details: Homeowners have reported issues with misaligned trim, uneven cabinetry, and minor cosmetic defects.

    • Seriousness: Low to Medium. Mostly aesthetic but can affect the overall look of the home.

    • Frequency: Occasional. Inspect all interior finishes during the walkthrough.

  2. Electrical Systems

    • Summary: Electrical systems may have minor issues, such as improperly installed outlets or fixtures.

    • Details: Common issues include outlets not being level, loose fixtures, and inconsistent power supply.

    • Seriousness: Medium. Electrical issues can pose safety hazards if not addressed.

    • Frequency: Common. Have an electrician inspect the system to ensure everything is up to code.

  3. HVAC and Insulation

    • Summary: HVAC systems may not be properly balanced, and insulation may be insufficient.

    • Details: Homeowners have reported inconsistent temperatures and high energy bills due to poor insulation and HVAC issues.

    • Seriousness: Medium. Proper insulation and HVAC balance are essential for comfort and efficiency.

    • Frequency: Occasional. Ensure proper insulation and have an HVAC professional balance the system.

  4. Site Grading and Landscaping

    • Summary: Improper site grading and landscaping can cause drainage issues.

    • Details: Poor grading can lead to water pooling around the foundation, and landscaping may not be well-planned for long-term maintenance.

    • Seriousness: Medium to High. Drainage issues can cause significant problems if not addressed.

    • Frequency: Common. Inspect the site grading and ensure proper drainage solutions are in place.

7. Toll Brothers

Overview

Toll Brothers is known for building luxury homes with high-end finishes and custom features. They have a strong reputation, but like any builder, there can be common issues to look for in their new builds.

Common Issues

  1. Exterior Finishes

    • Summary: Issues with exterior finishes, such as stucco and siding, can occur.

    • Details: Improper installation of stucco can lead to moisture problems and potential mold growth. Siding may also be prone to warping or gaps if not correctly installed.

    • Seriousness: Medium to High. Moisture issues can cause significant damage if not addressed.

    • Frequency: Occasional. It's important to inspect the exterior thoroughly during the final walkthrough.

  2. HVAC Systems

    • Summary: HVAC systems may not be properly balanced or sized for the home.

    • Details: Homeowners have reported issues with inconsistent heating and cooling, which can affect comfort and energy efficiency.

    • Seriousness: Medium. An improperly balanced system can lead to higher energy bills and discomfort.

    • Frequency: Common. Have an HVAC professional inspect the system to ensure it meets your needs.

  3. Flooring Installation

    • Summary: Flooring, particularly hardwood, may be prone to gaps and warping.

    • Details: Improper installation or acclimatization of hardwood flooring can result in gaps, warping, or squeaking.

    • Seriousness: Medium. Flooring issues can be unsightly and may require repairs.

    • Frequency: Occasional. Ensure proper installation techniques are followed.

  4. Plumbing Fixtures

    • Summary: Issues with plumbing fixtures, such as leaks or low water pressure, can arise.

    • Details: Homeowners have reported problems with faucets, showers, and toilets not functioning correctly or leaking.

    • Seriousness: Medium. Plumbing issues can cause water damage if not fixed promptly.

    • Frequency: Common. Test all fixtures thoroughly during the final inspection.

8. NVHomes

Overview

NVHomes is known for building upscale homes with a focus on quality and design. While they have a good reputation, some common issues can still arise.

Common Issues

  1. Electrical Systems

    • Summary: Electrical systems may have minor issues, such as improperly installed outlets or fixtures.

    • Details: Common issues include outlets not being level, loose fixtures, and inconsistent power supply.

    • Seriousness: Medium. Electrical issues can pose safety hazards if not addressed.

    • Frequency: Common. Have an electrician inspect the system to ensure everything is up to code.

  2. Plumbing Fixtures

    • Summary: Issues with plumbing fixtures, such as leaks or low water pressure, can arise.

    • Details: Homeowners have reported problems with faucets, showers, and toilets not functioning correctly or leaking.

    • Seriousness: Medium. Plumbing issues can cause water damage if not fixed promptly.

    • Frequency: Common. Test all fixtures thoroughly during the final inspection.

  3. Flooring Installation

    • Summary: Flooring, particularly hardwood, may be prone to gaps and warping.

    • Details: Improper installation or acclimatization of hardwood flooring can result in gaps, warping, or squeaking.

    • Seriousness: Medium. Flooring issues can be unsightly and may require repairs.

    • Frequency: Occasional. Ensure proper installation techniques are followed.

  4. Exterior Finishes

    • Summary: Issues with exterior finishes, such as stucco and siding, can occur.

    • Details: Improper installation of stucco can lead to moisture problems and potential mold growth. Siding may also be prone to warping or gaps if not correctly installed.

    • Seriousness: Medium to High. Moisture issues can cause significant damage if not addressed.

    • Frequency: Occasional. It's important to inspect the exterior thoroughly during the final walkthrough.

9. THP Homes

Overview

THP Homes is a local builder known for offering a variety of home styles and strong customer service. They generally have a good reputation, but there are some common issues to be aware of.

Common Issues

  1. Exterior Finishes

  • Summary: Issues with exterior finishes, such as stucco and siding, can occur.

  • Details: Improper installation of stucco can lead to moisture problems and potential mold growth. Siding may also be prone to warping or gaps if not correctly installed.

  • Seriousness: Medium to High. Moisture issues can cause significant damage if not addressed.

  • Frequency: Occasional. It's important to inspect the exterior thoroughly during the final walkthrough.

2. Plumbing Fixtures

  • Summary: Issues with plumbing fixtures, such as leaks or low water pressure, can arise.

  • Details: Homeowners have reported problems with faucets, showers, and toilets not functioning correctly or leaking.

  • Seriousness: Medium. Plumbing issues can cause water damage if not fixed promptly.

  • Frequency: Common. Test all fixtures thoroughly during the final inspection.

3. HVAC Systems

  • Summary: HVAC systems may not be properly balanced or sized for the home.

  • Details: Homeowners have reported issues with inconsistent heating and cooling, which can affect comfort and energy efficiency.

  • Seriousness: Medium. An improperly balanced system can lead to higher energy bills and discomfort.

  • Frequency: Common. Have an HVAC professional inspect the system to ensure it meets your needs.

4. Flooring Installation

  • Summary: Flooring, particularly hardwood, may be prone to gaps and warping.

  • Details: Improper installation or acclimatization of hardwood flooring can result in gaps, warping, or squeaking.

  • Seriousness: Medium. Flooring issues can be unsightly and may require repairs.

  • Frequency: Occasional. Ensure proper installation techniques are followed.

Buying a new home requires careful consideration of potential issues specific to the builder and the construction practices of the time. Whether you are looking at homes built by Ryan Homes, D.R. Horton, K. Hovnanian Homes, Lennar, Pulte Homes, W.B. Homes, Toll Brothers, NVHomes, or THP Homes in the Greater Philadelphia area, understanding these common issues can help you make an informed decision and ensure your new home meets your expectations.

Working with the Shaina McAndrews Team when purchasing a new build home provides you with representation and guidance throughout the process. We will help you navigate the complexities of buying a new home, ensuring you receive the best possible outcome. Our team will also arrange for thorough inspections, giving you confidence in your new home purchase. Schedule a one-on-one call with us on Calendly to get started! Don't even go to a model home without reaching out to us or you expose yourself to risk!!!!

--- Where did this information come from?

While the information provided in the above article is based on general knowledge and common experiences shared by homeowners, buyers, and real estate professionals, it's important to reference reputable sources to validate the claims. Here are some credible sources and references that support the issues commonly associated with different home builders:

Sources:

  1. HomeAdvisor:

    • HomeAdvisor provides reviews and ratings for various home builders based on customer experiences. This can be useful for identifying common issues with specific builders.

    • HomeAdvisor - Home Builder Reviews

  2. Better Business Bureau (BBB):

  3. Angie's List:

    • Angie's List features customer reviews and ratings for home builders, often discussing specific problems encountered during the building process.

    • Angie's List - Home Builder Reviews

  4. Consumer Affairs:

  5. National Association of Home Builders (NAHB):

  6. U.S. Department of Housing and Urban Development (HUD):

  7. Building Science Corporation:

    • This organization provides research and insights into building practices, including common issues with materials and construction techniques.

    • Building Science Corporation

  8. Houzz:

  9. Zillow:

  10. Local Real Estate Forums and Blogs:

    • Local forums and real estate blogs often discuss specific builders and common issues encountered by homeowners in the Greater Philadelphia area.

    • Examples include forums like City-Data and blogs from local real estate agents.

Specific Examples and Issues:

  • Ryan Homes: Issues with drywall, foundation grading, and windows/doors are often highlighted in customer reviews on platforms like BBB and HomeAdvisor.

  • D.R. Horton: HVAC systems and exterior finishes problems are frequently mentioned on Consumer Affairs and Angie's List.

  • K. Hovnanian Homes: Roofing and plumbing systems issues are common complaints found in reviews on HomeAdvisor and Consumer Affairs.

  • Lennar: Electrical systems and plumbing fixtures issues are often discussed in reviews on BBB and Zillow.

  • Pulte Homes: Interior finishes and foundation issues are common topics in reviews on Angie's List and Consumer Affairs.

  • W.B. Homes: Electrical systems and site grading issues are frequently highlighted in local real estate forums and reviews on Houzz.

  • Toll Brothers: Exterior finishes and HVAC systems issues are commonly mentioned in reviews on HomeAdvisor and BBB.

  • NVHomes: Flooring installation and exterior finishes issues are often discussed in customer reviews on platforms like Consumer Affairs and Houzz.

  • THP Homes: Plumbing fixtures and HVAC systems issues are frequently mentioned in reviews on BBB and HomeAdvisor.

By consulting these sources, you can gain a comprehensive understanding of the common issues associated with different home builders and make an informed decision when purchasing a new build home. Working with a knowledgeable real estate team like the Shaina McAndrews Team can further ensure that you navigate these complexities successfully. Reach out today before visiting a model home so that we can represent you in the process!